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Resource Room Advisor – Permanent Part-Time

MAY 23, 2017| INTERNAL/EXTERNAL JOB POSTING

COMPETITION NO. 17-69


POSITION: Resource Room Advisor – Permanent Part-Time

CURRENT LOCATION: WorkBC Employment Services Centre – Cloverdale

CURRENT HOURS: 21 hours per week

POSITION SUMMARY: 

The Resource Room Advisor assists clients in accessing the self-serve resources, to achieve labour market or community attachment.  The Resource Advisor greets visitors to the centre, provides an orientation and preliminary employment needs assessment and information and resources, supports clients in their job search efforts, and promotes self-sufficiency.

QUALIFICATIONS:

  • Relevant post-secondary education; combination of equivalent education and experience in Social Services, Employment Counselling/Career Development – CCDP designation preferred
  • Minimum 2 years’ direct experience delivering employment support services
  • Familiarity with the Employment Program of British Columbia (EPBC) and WorkBC Employment Services Centres
  • Demonstrated ability to effectively perform employment needs assessment and referral to appropriate services
  • Excellent computer skills, ability to access computer based resources and to assist clients to do a computer based job search. MS Office required IMC knowledge an asset.
  • Solid knowledge of labour market and understanding of current job search methods and resources
  • Experience working with diverse client populations including individuals with multiple barriers and persons with disabilities; ability to serve clients across all socio-economic and cultural groups, and engage and motivate clients in job search
  • Advanced computer/technical skills to effectively coach clients and support program requirements, including MS Office, internet and Social Media – experience with data management systems and/or direct experience utilizing ICM (Integrated Case Management System) an asset – ability to troubleshoot computers/office equipment
  • Exceptional interpersonal and communication skills combined with a professional demeanor and ability to be calm and tactful when dealing with difficult situations
  • Must be self-motivated with the ability to multitask and work effectively under pressure
  • Criminal Record Check will be required (vulnerable sector)
  • Current First Aid training equivalent to Worksafe BC required

START DATE: June 2017

SALARY: $21.00 per hour

BENEFITS: As per benefits package

CLOSING DATE: June 7, 2017

PLEASE SUBMIT YOUR APPLICATION AND RESUME TO:

Hiring Manager  sources.careers@gmail.com

No phone calls please.  Only applicants who have been shortlisted will be contacted.