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Volunteer Services Information & Referral Assistant

Sources Volunteer Services Information & Referral (I&R) is a position based out of the Volunteer Services office where several community programs are operated.   As a volunteer at the Information and Referral desk, you will be a main person of contact for people using the services of our Maple Street location.  In addition, you will be participating in coordinating the following programs, both in person and over the phone:

Volunteer Wheels – Arranging transportation for seniors to access healthcare.
Shop by Phone – Assist seniors receive groceries deliveries directly to their home.
Dental Program – Register and schedule clients for the free dental clinic.
Income Tax Clinic – Assist clients complete the income tax intake to receive benefits.


To be successful in this position:
  • You must possess strong written and verbal communication skills.
  • You must possess excellent listening skills and engage with clients in an empathetic, positive and professional manner.
  • You must have the ability to work in a dynamic and energetic environment, as an individual as well as with supervision and support.
  • You must have a good working knowledge of Excel, Google Calendar, and Outlook.

Time Commitment:

Positions at the Volunteer Services office require a minimum 6 month commitment, with one shift per week.
The current shifts available are Thursdays and Fridays from 12:30 pm to 4:30 pm.

Benefits to this position:

This position offers the opportunity to assist residents of the community facing barriers to access vital programs and services that can dramatically affect their well-being.  It is a valuable opportunity to support clients with resources that may otherwise not be available to them.  Volunteers in this office provide information and referral support in a way that can have immediate, and long lasting positive impacts for clients.


Want to apply?

Please download and complete the below Forms and return In Person to Sources Volunteer Services office at 882 Maple St., White Rock, OR Email to volunteerservices@sourcesbc.ca, citing the Volunteer Position.

Forms

  1. Volunteer Intake Form
  2. Confidentiality Statement
  3. Reference Check
  4. Emergency Contact Information

If you are interested in more information about this opportunity or other volunteer positions with Sources, please contact Volunteer Services at volunteerservices@sourcesbc.ca or 604-542-4357.