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COVID-19: In general, our programs remain OPEN to provide direct and in-person, or modified (e.g. telephone, video conferencing) services to clients, with some exceptions. Before visiting, please phone, email or otherwise contact that SOURCES office or location in advance to confirm their availability and check their procedures. If possible, please make an appointment (drop-in visits are not recommended).

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Shop by Phone – Grocery Shopper

Sources Shop by Phone Program a program designed to provide support to individuals in South Surrey/ White Rock who are unable to shop for groceries due to transportation barriers or disabilities. Our volunteers take orders over the phone and shop for groceries once a week. Groceries are then delivered by the shopper/phoners or by our Volunteer Shop by Phone delivery drivers. ** During COVID Shopping and delivery are being done Tuesdays and Wednesdays mornings.

To be successful in this position:

  • The ability to clearly and effectively communicate over the telephone with clients and take detailed orders from them for shopping the following day.
  • Arrange for grocery order sheets to be at the store for the shopping morning (drop off or email to contact person).
  • The ability to fulfill grocery orders early the following morning at the participating grocery store and prepare orders for delivery.
  • Contact client if items are not available to see if a substitution is possible.
  • May assist with contacting client when order is complete to give price including delivery charges.
  • May assist with record keeping of orders and amounts.
  • Access to internet and email an asset.
  • Knowledge of the layout of Save on Foods South Point location an asset.

Time Commitment:

This program requires a minimum 3 month commitment of its volunteers and operates every Monday and/or Tuesday for 2-3 hours in the mornings.  The starting time on Tuesdays is 7:00 am.

Benefits to this position:

Volunteers of the Sources Shop by Phone Program have the opportunity to make a positive difference in the daily lives of isolated individuals in the community, by helping to provide access to healthy foods.  This is a very positive and supportive team to work with. You will gain fulfillment through clients kindness and gratitude, as this small program provides very big impacts.

Want to apply?

To apply, please click on the link below.


If you are interested in more information about this opportunity or other volunteer positions with Sources, please contact Volunteer Services at or 604-542-4357.