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Training Developer – Temporary, Full Time


Position: Training Developer – Full Time, Temporary

Location:  Newton Resource Center

Hours: 35 hrs/week (until approx. Feb 2023 with possibility of extension)

We are looking for a Training Developer to join our Sources Community Assistance Programs team! This individual must be eager, motivated, organized, and responsible!

About Sources

SOURCES is a community-based non-profit organization that has been providing support, encouragement, and hope for individuals and families in White Rock, Surrey, Delta, Langley, Prince George, and Parksville for 40 years. We serve 40,000 individuals yearly and that is all owing to our dedicated team. We welcome people of all genders, races, cultures, ethnicities and abilities. We strive to create more vibrant and resilient communities by offering support to children, youth, families, persons with disabilities, seniors, LGBTQ2S+ individuals, and others who are coping with isolation, addiction, mental illness, poverty, disability and conflict. We also support our communities through leadership, education and volunteerism.

SOURCES is also committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth, reconciliation and resurgence.

We value diversity, respect and collaboration as we are all striving to promote the same mission—social wellness for our community.

Sources Community Assistance Programs – Ask an Advocate Program

Ask an Advocate provides online advocacy support to organizations serving Metro Vancouver’s homeless (and at risk of homelessness) population. The website content and support focus on assisting individuals who have barriers to accessing basic living needs such as income, medical benefits, and affordable housing. Supports include short tutorials and a Tenancy and Income Supports Advocate who is available to respond to questions by email and live chat. Online materials and support cover topics such as: how to deal with an eviction notice; how to prevent problems with your landlord; how to appeal when your benefits application is denied; and when/how to request a crisis supplement. In addition to the online tutorials, we offer tenancy and income support training to staff and volunteers – Service providers working with the homeless and at-risk of homelessness population.


  • ·         At the direction of the program manager, assists in the development, design and delivery of online, webinars and supports the in-person training related to technology, training environment, needs of students, training materials and administratively.
  • ·         Responsible for building and maintaining modules, content, presentation resources for webinars and presentations for the program,
  • ·         Oversees and maintains all information for a website, online advocacy reference information databases and training.  Ensures appropriate changes to the website and reference material as required.
  • ·         Maintains administrative resources including databases to track membership, engagement of training participants, responding to trainee inquiries, website usage and follow up surveys,
  • ·         Oversees & maintain notices and communications for service and program,
  • ·         Assist with program events, presentations, meetings and agency events as required and any other duties as assigned by the manager as necessary.
  • ·         With the Online Advocate maintains online advocacy chat services/emails/consultations to service providers. This includes providing support, information, referral, written communications and distributing of support information and resources.
  • ·         Maintain online emails on Ask an Advocate public website to website visitors. This includes providing support, information, referral, written communications and distributing of support information and resources.


  • ·         Minimum 2 years’ post-secondary education or equivalent experience in a related field
  • ·         Excellent administrative skills and experience in resource development; creation of booklets, brochures, fact sheets and online presentations; must be organized and systems oriented
  • ·         Must have excellent computer knowledge and computer technical skills; have extensive knowledge of Microsoft Word, Excel, Power Point, WordPress, Webinar software, and online applications
  • ·         Adapt at filming, using video camera, lighting and related equipment for creating videos.
  • ·         Excellent understanding and skill working with multimedia and video production programs. Understanding of Adobe Suite and related programs web applications, internet and research skills.
  • ·         Excellent interpersonal communication skills including, informational interviewing for content, public relations, oral and written skills.
  • ·         Self-motivated with well-developed planning, organizing, problem-solving and decision-making skills. Time management and the ability to meet deadlines imperative.
  • ·         Understanding of advocacy, Provincial and Federal income supports programs and tenancy an asset
  • ·         An awareness and understanding of poverty and homelessness related issues
  • ·         Must be willing to work the occasional weekend or evening
  • ·         Must have valid BC driver’s license and own vehicle to use for work
  • ·         Criminal Record check required



  • ·         Employee & Family Assistance plan

Closing Date: May 09, 2022

How to apply: Please email your cover letter and resume to Tatiana Belyaeva, Advocacy Programs Manager at