Volunteer Opportunities

Position Summary

We are seeking a detail-oriented, independent, and compassionate volunteer to provide administrative support for Counselling Services. This role is essential in helping us maintain smooth operations and deliver quality care to clients. Volunteers will handle confidential information and must adhere to privacy standards.

Key Responsibilities

1. Manage incoming and outgoing faxes (referrals and discharges).
2. Update and maintain Pathways referral system (referrals and discharges).
3. Track and process annual client consents.
4. Assist with data entry and maintain accurate records in Excel and other systems.
5. Support intake and referral coordination as needed.
6.  Maintain confidentiality in all aspects of the role.

Skills and Qualifications

Required:

1. Competency in Microsoft Excel, Word, and Outlook.
2. Strong organizational skills and attention to detail.
3. Ability to work independently and manage tasks responsibly.
4. Compassionate and empathetic when interacting with clients and staff.

Asset:

1. Knowledge of direct billing to insurance.

Benefits of Volunteering

1. Make a meaningful impact by supporting mental health services in your community.
2. Gain experience in administrative processes within a counselling environment.
3. Develop skills in data management, confidentiality, and client support.
4. Work with a caring and supportive team committed to helping others.

Requirements

1. Commitment to confidentiality and privacy standards.
2. Criminal Record Check (provided at no cost).
3. Reliability and punctuality.

Location: Sources-882 Maple Street, White Rock, BC

Commitment: 1–2 days per week (flexible scheduling)

Reports To: Manager of Counselling Services

WANT TO APPLY?

CLICK HERE TO VOLUNTEER

If you are interested in more information about this opportunity or other volunteer positions with Sources, please contact Volunteer Services at volunteerservices@sourcesbc.ca or 604-542-4357.